About Us: Leadership Team

Accessible, Tenured Team of Workers’ Compensation Professionals

Preferred Medical’s experienced leadership team is not only personable, but accessible. It’s about providing workers’ compensation payers the best in the business to drive clinical outcomes and reduce bottom line impact. Our team takes the time to meet with our clients on a regular basis to help them navigate changes in clinical treatment and ever-changing regulations. Our experienced team is unmatched in understanding the industry inside and out.

Amy L. Wrightsel

Chief Operating Officer

As COO of Preferred Medical, Amy Wrightsel has transformed the company into an industry leader that is top of mind to insurance carriers, self-insured employers and third-party administrators nationwide. In her role as COO, Amy handles the executive management of the company’s day-to-day sales, marketing and pricing operations.

Amy joined Preferred Medical 15 years ago as a client service associate and quickly worked her way up and has proven to be a successful and trusted leader with an extensive knowledge in workers’ compensation claims management. Her leadership is driven by the philosophy of doing what it takes to get in front of claims to ensure the needs of her customers are met.

Amy is a member of the Women’s Business Enterprise National Council (WBENC).

Mike Goodpaster

Senior Vice President of Business Development

Mike Goodpaster is the senior vice president of business development at Preferred Medical. He is responsible for helping new and existing customers solve issues and address pain points that are important to all stakeholders of the business. Additionally, Mike is responsible for educating clients and prospective clients on the values of Preferred Medical and the results they will achieve by partnering with Preferred Medical.

Mike has been with Preferred Medical for six years and brings 30 years of experience in sales, account management and business growth and development.

Mike holds a Bachelor of Science in Mathematics from Missouri Southern University.

Mark Pew

Senior Vice President of Product Development & Marketing

In his role as senior vice president of product development and marketing, Mark Pew identifies new solutions and enhances existing ones to meet the needs of Preferred Medical’s clients. He also plays a critical role in strategic business growth through client and partner relationships. Mark, who is also known in the industry as the “RxProfessor,” frequently shares his perspectives on the intersection of chronic pain and appropriate treatment through speaking engagements, blogs, and CE and other educational sessions. He is focused on the clinical and financial implications of opioids, benzodiazepines and the evolution of medical marijuana in workers’ compensation. Known for his passion for ensuring every injured worker receives the appropriate treatment, Mark champions the industry to #CleanUpTheMess and shares his extensive research on the BioPsychoSocialSpiritual treatment model.

Mark has been recognized by the industry for his work as a 2016 recipient of the WorkCompCentral Magna Comp Laude award and a 2017 winner of the IAIABC Samuel Gompers Award. His blog, RxProfessor, has also received industry acclaim and was recognized as one of the best blogs in the industry in 2016 and 2017 by WorkersCompensation.com.

David Price

Director of Government Affairs

David Price is Director of Government Affairs for Preferred Medical. David oversees the compliance program and client education initiatives, leveraging his extensive legal and regulatory experience. He plays a crucial role in enhancing, building, and maintaining the company’s relationships with legislatures and regulatory bodies as changes are proposed to state workers’ compensation systems.

David has built a strong reputation for his expert analysis on workers’ compensation regulations and their implications for stakeholders. Prior to joining Preferred Medical, David served as Compliance Counsel for a nationwide workers’ compensation medical cost management company.

Additionally, David is an established speaker and author on topics related to the evolving regulatory and policy landscape of workers’ compensation. He holds a Juris Doctorate from Georgia State University and a Bachelor of Arts from Berry College in Government and International Studies.

Craig Towner

Senior Vice President of Operations

Craig Towner is the vice president of pharmacy at Preferred Medical. He is responsible for designing and overseeing processes to meet client objectives and satisfaction, communicate with key stakeholders regarding problem resolution, opportunities and metrics, and providing strategic solutions.

Craig has experience with Fortune 100 companies, working with hospitals as well as individual consumers of healthcare products. He has built a solid reputation for delivering results by effectively communicating horizontally and vertically.

Prior to joining Preferred Medical in 2015, Craig served as director of operations for Clinical Specialties, Inc. and Express Scripts, Inc.

Craig earned his Bachelor of Arts in Communication & Marketing from Purdue University in West Lafayette, IN and his MBA in Healthcare Administration from Indiana Wesleyan University in Marion, IN.

Aaron Schram

Senior Vice President, Information Technology

Aaron Schram joined Preferred Medical as senior vice president of information technology in 2018. He oversees all aspects of IT infrastructure, data management and security. Aaron works closely with every aspect of the business to ensure technology strategies and initiatives align with organizational goals. He identifies and manages all relationships with key technology partners.

Aaron has extensive experience in systems and application design for business and client reporting and analytics, EDI, billing and industry specific reporting requirements. Prior to joining Preferred Medical, he served as vice president for information technology for a national pharmaceutical processor.

Aaron has a bachelor’s degree in business management from the University of Nebraska-Lincoln.

Stephenie Shumate

Vice President of Finance

In her role as Preferred Medical’s vice president of finance, Stephenie Shumate is responsible for all functions of the accounting department including Treasury, AP, AR, and Financial Statement Preparation. She works closely with operations when questions arise to determine the best response.

Stephenie earned her BS in Accountancy from Bellarmine University in Louisville, KY.

Sheila Miles-Dial

Director of Provider Relations

Sheila Miles-Dial brings 25 years’ experience in the workers’ compensation industry to her current role as director of provider relations. Sheila builds and manages provider networks for all of Preferred Medical’s ancillary lines of business.

Sheila has a BS Degree in Human Resources from Florida Southern College. She is actively involved with Big Brothers Big Sisters of America and has earned her Six Sigma Lean certification.