About Us: Leadership Team

Accessible, Tenured Team of Workers’ Compensation Professionals

Preferred Medical’s experienced leadership team is not only personable, but accessible. It’s about providing workers’ compensation payers the best in the business to drive clinical outcomes and reduce bottom line impact. Our team takes the time to meet with our clients on a regular basis to help them navigate changes in clinical treatment and ever-changing regulations. Our experienced team is unmatched in understanding the industry inside and out.

Amy L. Wrightsel

Chief Executive Officer


As CEO of Preferred Medical, Amy Wrightsel has transformed the company into an industry leader that is top of mind to insurance carriers, self-insured employers and third-party administrators nationwide. In her role, Amy leads the development and execution of long-term strategies for Preferred to ensure the needs of customers and their injured workers are always at the forefront of consideration.

Amy joined Preferred in 2003 as a client service associate and after many different responsibilities over time became a successful and trusted leader with an extensive knowledge in workers’ compensation claims management across all lines of business. Her leadership philosophy is to utilize proactive claims management to optimize clinical and financial outcomes.

Amy is a member of the Women’s Business Enterprise National Council (WBENC).

Craig Towner

Chief Operating Officer


As COO, Craig leads the design and implementation of Preferred Medical’s day-to-day operations, processes and resources to ensure the company runs efficiently and meets customer needs for all service offerings. Since Craig joined Preferred in 2015 he has been a proven leader of growth and innovation within the company in both strategies and tactics.

Prior to joining Preferred, Craig worked with Fortune 100 companies, hospitals, and individual consumers of healthcare products. He has built a solid reputation for delivering results by effectively communicating horizontally and vertically.

Craig earned his Bachelor of Arts in Communication & Marketing from Purdue University in West Lafayette, IN and his MBA in Healthcare Administration from Indiana Wesleyan University in Marion, IN.

Jim Andrews

Chief Clinical Officer


As Chief Clinical Officer, Jim Andrews is responsible for guiding our clinical strategy and new program offerings for PBM and Ancillary services to drive value-based care to all of our customers and their injured workers. He is focused on bringing together the Preferred Medical team and our clinical partners to align care across all aspects of the business and enhance clinical effectiveness. His personal passion is establishing a “voice of customer” approach to ensure all stakeholders are involved in the process of pursuing the best possible clinical and financial outcomes for each work comp claim.

Jim brings over 45 years of total experience in pharmacy, with the last 15 years dedicated to workers’ compensation PBM operations, clinical services and executive leadership. Prior to joining Preferred Medical, Jim served as General Manager of Clinical Products and Services for Optum Workers’ Compensation. Prior to that he was the Executive Vice President of Pharmacy Services for Healthcare Solutions (the parent company of Cypress Care, ScripNet, Modern Medical and Procura Management).

Additionally, Jim is a registered pharmacist and a member of many professional affiliations. He is a proud graduate of the University of Georgia. He is a thought leader in the industry, presenting at various events and published in industry publications.

To hear from Jim himself, view these videos.

Mike Goodpaster

Senior Vice President of Business Development


Mike Goodpaster is the senior vice president of business development at Preferred Medical. He is responsible for helping new and existing customers solve issues and address pain points that are important to all stakeholders of the business. Additionally, Mike is responsible for educating clients and prospective clients on the values of Preferred Medical and the results they will achieve by partnering with Preferred Medical.

Mike has been with Preferred Medical for six years and brings 30 years of experience in sales, account management and business growth and development.

Mike holds a Bachelor of Science in Mathematics from Missouri Southern University.

Scott Yasko

Vice President of Business Development


Scott E. Yasko is Vice President of Business Development at Preferred Medical. His responsibilities in this role are vast and varying, helping to create the strategic focus of the organization while also working to optimize internal processes. In the marketplace, he represents Preferred Medical as a subject matter expert and trusted adviser.

Scott has been in the workers’ compensation industry for almost 10 years, and in that time has held roles running the gamut of managed care including experience with pharmaceutical peer reviews, utilization review, IME’s, medicare set-asides, urine drug testing, Pharmacogenetics, and much more. It is this expansive background that he has leveraged to become a modest industry contributor via speaking engagements, publications, and continuing education courses.

Scott earned his Bachelor of Arts in Business Management from Robert Morris University in Chicago, IL, and his MBA from Georgia Southern University in Statesboro, GA.

Mark Pew

Senior Vice President of Product Development & Marketing


In his role as senior vice president of product development and marketing, Mark Pew identifies new solutions and enhances existing ones to meet the needs of Preferred Medical’s clients. He also plays a critical role in strategic business growth through client and partner relationships. Mark, who is also known in the industry as the “RxProfessor,” frequently shares his perspectives on the intersection of chronic pain and appropriate treatment through speaking engagements, blogs, and CE and other educational sessions. He is focused on the clinical and financial implications of opioids, benzodiazepines and the evolution of medical marijuana in workers’ compensation. Known for his passion for ensuring every injured worker receives the appropriate treatment, Mark champions the industry to #CleanUpTheMess and shares his extensive research on the BioPsychoSocialSpiritual treatment model.

Mark has been recognized by the industry for his work as a 2016 recipient of the WorkCompCentral Magna Comp Laude award and a 2017 winner of the IAIABC Samuel Gompers Award. His blog, RxProfessor, has also received industry acclaim and was recognized as one of the best blogs in the industry in 2016, 2017 and 2018 by WorkersCompensation.com.

David Price

Director of Government Affairs


David Price is Director of Government Affairs for Preferred Medical. David oversees the compliance program and client education initiatives, leveraging his extensive legal and regulatory experience. He plays a crucial role in enhancing, building, and maintaining the company’s relationships with legislatures and regulatory bodies as changes are proposed to state workers’ compensation systems.

David has built a strong reputation for his expert analysis on workers’ compensation regulations and their implications for stakeholders. Prior to joining Preferred Medical, David served as Compliance Counsel for a nationwide workers’ compensation medical cost management company.

Additionally, David is an established speaker and author on topics related to the evolving regulatory and policy landscape of workers’ compensation. He holds a Juris Doctorate from Georgia State University and a Bachelor of Arts from Berry College in Government and International Studies.

Aaron Schram

Senior Vice President, Information Technology


Aaron Schram joined Preferred Medical as senior vice president of information technology in 2018. He oversees all aspects of IT infrastructure, data management and security. Aaron works closely with every aspect of the business to ensure technology strategies and initiatives align with organizational goals. He identifies and manages all relationships with key technology partners.

Aaron has extensive experience in systems and application design for business and client reporting and analytics, EDI, billing and industry specific reporting requirements. Prior to joining Preferred Medical, he served as vice president for information technology for a national pharmaceutical processor.

Aaron has a bachelor’s degree in business management from the University of Nebraska-Lincoln.

Cindy Alvano

Vice President of Finance & Accounting


Cindy Alvano is Preferred Medical’s Vice President of Finance & Accounting and a member of the executive management team. These roles will leverage her 20+ years of experience as a corporate controller and finance manager to oversee the financial strategy and direction of the company. Her expertise in budgeting, forecasting, and financial reporting alongside her people managing skills are foundational to the ongoing growth trends of the business. After having worked at large companies like Johnson Controls and Humana as well as smaller companies like Brown Jordan and FLSmidth, she has a broad and deep understanding for how finance and accounting is a foundational component to the stability and growth of a company.

Cindy earned her Bachelor of Science in accounting degree from Briar Cliff University, her MBA from Wayne State College, and has been a Certified Public Accountant since 2000.

Sheila Miles-Dial

Director of Provider Relations


Sheila Miles-Dial brings 25 years’ experience in the workers’ compensation industry to her current role as director of provider relations. Sheila builds and manages provider networks for all of Preferred Medical’s ancillary lines of business.

Sheila has a BS Degree in Human Resources from Florida Southern College. She is actively involved with Big Brothers Big Sisters of America and has earned her Six Sigma Lean certification.