The Arkansas Municipal League is a voluntary group of Arkansas cities and towns. Arkansas Municipal League’s mission is to serve its members in a variety of ways, through legislative advocacy, optional benefits programs, and training and educational opportunities. Risk management and loss control programs are key services provided by the League’s workers’ compensation division.
Arkansas Municipal League had been working with a Pharmacy Benefit Manager (PBM) who was not meeting the League’s commitment to its members to provide timely communication, customized solutions, and fair pricing for its services.
After vetting multiple vendors, Preferred Medical was selected as Arkansas Municipal League’s new PBM partner due to our detailed expertise in workers’ compensation pharmacy benefits management. Other important selection factors were our ability to implement a full, customized solution within a very quick timeframe, and our unique vision that defines what an integrity-based PBM partnership should entail.
Working together to customize the approach was critical. First, Arkansas Municipal League needed a partner who understands the complexities related to the state of Arkansas Workers’ Compensation Drug Formulary. Preferred Medical had direct experience executing complex formularies effectively, which was a significant benefit.
Another unique factor was that Arkansas Municipal League desired to leverage PharmDs from the College of Pharmacy at the University of Arkansas Medical Sciences (UAMS) to review all pharmacy authorization requests. This is very important as UAMS serves patients throughout the state through the Evidence-Based Prescription Drug Formulary and was instrumental in developing the Arkansas Formulary. Therefore, Preferred Medical was chosen as the best resource to make sure the formulary is followed, and the injured worker receives the medically necessary care and treatment for their unique situation. We worked directly with UAMS’s Pharmaceutical Sciences Department to customize the prior authorization process.
One of the real differentiators of working with Preferred Medical is our ability to quickly build and implement a robust solution. In this case, we built and launched a custom PBM solution within 60 days – a process that can take 9-12 months with other companies.
Key features of the tailored solution built for Arkansas Municipal League include:
The benefits of the PBM solution implemented, include: