If you feel like that, you’re not alone. Due to constant M&A activity over the past 5-10 years (even in 2020), the company that you originally chose to be your PBM may no longer exist, swallowed up by a larger organization with different services and ways to service you. Here are some other important questions to ask yourself:

  • Do you know who your account manager is?
  • Do you get a personalized stewardship delivered by a person?
  • When you call for support, does an actual person answer the phone?
  • Do you receive proactive clinical support for complex drug regimens?
  • Do you have access to customized, not canned, reports?
  • Are your contractual terms – service level agreement, costs, confidentiality – being achieved? Do you even know what those terms are? Does your PBM?
  • Are you absolutely sure you are not over-paying?
  • Do you consider your PBM a trusted adviser?

If you answer ‘no’ to any of those questions, it may be time to find another PBM partner. You deserve a partner that has all of the services you’re used to but gives you the attention you expect.

Here are some reasons why we might be your preferred choice …

We make injured workers and your claims team a priority with personalized, responsive service

    • A person is available 24x7x365 (yes, holidays too) for you, your injured workers and their providers/pharmacies
    • Our portal, My PreferredMedical, was built from scratch three years ago for the ultimate in self-service
    • Our flexible implementation process reduces the transition time from your current PBM

Our expert and experienced team is focused on cost containment and positive clinical outcomes

    • We have been 100% Work Comp since we started in 1997
    • All clients get the same level of excellent support – we deliver on what we promise
    • Our customizable formularies, Clinical Services and Clinical Alerts are focused on appropriateness

We create a tailored approach to each injured worker and the goals of your organization

    • Your process is our process – no cookie cutter here
    • We have several pricing models so you can choose which works best for your business model
    • Electronic integration (including single sign-on) adds efficiency and consistency to the process

For more information, please fill out this online form or call (888) 586-4650 then select extension 1226 for Sales or extension 1294 for Account Management. We would love to talk with you!