Read the latest musings from the RxProfessor Mark Pew, our senior vice president of product development & marketing.

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Responding to The Punch

“Everybody has a plan until they get punched in the mouth.” That’s how Mike Tyson responded to media’s concerns about a competitor’s boxing strategy. In case you only know Mike Tyson from “The Hangover” with the tiger and playing air drums to “In the Air Tonight” (one of my favorite movie scenes), he was the …
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COVID Silver Linings

I know. Everybody has COVID fatigue, whether it’s talking about it, listening about it, or living with it. Everybody has an opinion, and some of them are even right. For all that has gone wrong, from “predictive models” (air quotes intended) to the negative impacts (which made Black Swan models look tame), there have been …
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Between Two Coasts – Episode 1

Tim Benak and I were extremely excited to have our launch – Episode 1 – of the monthly “Between Two Coasts” podcast on October 8. We are very thankful to our employers, QLI and Preferred Medical, for sponsoring our efforts. Our goal is to recreate the environment at a conference where we have informal hallway …
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Breast Cancer Awareness?

I’m not sure if you know it but each October is Breast Cancer Awareness Month, “an annual campaign to increase awareness of the disease.” It just got my full attention in a fresh new way. On October 14, a friend (who will remain anonymous) told me she had breast cancer. I received the same news …
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Down the Regulatory Rabbit Hole

I had the privilege of being on a panel with Lisa Anne Bickford (Director of Government Relations, Coventry) and Don Lipsy (AVP, Managed Care Government Relations, Sedgwick) at the National Workers’ Compensation and Disability virtual conference on October 21. Our session was entitled “Workers’ Comp Regulatory and Legislative Trends that Belong on Your Radar for …
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A Woman of Integrity

I have a hero. Her name is Justine. She is the daughter of a former colleague of mine. Her story is one of overcoming and paying forward. In other words, a “success story”. We are surrounded by heartbreaking stories (“One family loses two sons to opioid epidemic: It’s ‘overwhelming’“) including COVID-19’s “deaths of despair” so …
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Superstars Ask Why

Having been in the professional workplace since 1980 and in workers’ compensation since 1990, I have observed a few things about people. They’re all different (thanks, Captain Obvious). Some people are competent at their assigned tasks and some are not. Some people’s attitude about their work, workplace, colleagues and life in general is very positive …
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An Advocacy Success

Originally published on WorkersCompensation.com’s Experts View on September 17, 2020 An article in the June 2020 edition of CLM Magazine entitled “Be Kind and Keep It Simple” piqued my interest in the success of an advocacy program at Fidelity National Financial in Jacksonville, FL. Specifically, the nationwide director of safety and claims management who was responsible …
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Appropriate, Not Zero, Opioids

In recognition that September is international Pain Awareness Month (“#MyPainPlan focuses on the vital importance of an individualized, multidisciplinary, multimodal approach to pain care”), I am republishing my August 3, 2017 LinkedIn blogpost entitled “Appropriate, Not Zero, Opioids.” It is as relevant and true on September 21, 2020 as it was when I originally wrote …
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My Crystal Ball

I was recently asked by a WorkCompCentral reporter (“Rise of the Robots: AI Can Read Adjuster, Doctor Notes to Score Claims’ Litigation Risk”, subscription required) about my opinion on the increasing use of technology in workers’ compensation. William Rabb included some of my quotes along with very useful input from Kevin Combes, a director and …
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